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Returns and Refunds

Custom wood photo

We proudly offer 100% LOVE Guarantee.

We accept returns and cancellations.


  • If you don't love your product, send it back, and we'll issue a full refund.
  • Contact us within 3 days of delivery.
  • Ship items back within 7 days of delivery.

  • Cancellations:

  • Request a cancellation within: 2 hours of purchase.
  • We don't accept exchanges.
  • Buyers are responsible for return shipping costs.
  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

  • To return an order:

  • Email us at within 7 days from the date of shipping or 3 days from
  • the day you received your shipment (whichever is later). Make sure to include an explanation
    for your dissatisfaction, so that we can improve our offering.
  • Include order ID from the confirmation email we sent you as a proof of purchase.
  • Ship your package to an address our support gave you.
  • Upon receiving your package, we will process your refund and send you an email confirmation.